Eviivo limited (registered office 154 Pentonville Road, London, N1 9JE company number: 05002392) (“eviivo”) operates the Website on which have booked your stay from a purely technical standpoint. You acknowledge that eviivo is not a party to the contract between you and the accommodation establishment that you have selected (‘the Contract’); does not endorse the accommodation service; is not responsible for the quality or safety of the accommodation service; and, is not responsible for the performance of the Contract, including acts or omissions. In no event will eviivo be liable to you for any lost profits or any indirect, consequential, special, incidental or punitive damages arising out of, based on or resulting from your booking even if eviivo has been advised of the possibility of such damages. These limitations and exclusions apply without regard to whether the damages arise from breach of contract, negligence or any other cause or action. Nothing in this clause shall operate to exclude eviivo’s liability for death or personal injury resulting from its negligence or any representations made fraudulently.

The credit card used to book the room must be presented upon check-in at the hotel. For all cash payments personal ID must be presented upon check-in at the hotel. For guests wishing to charge incidentals to their room, deposit of £20 per night is required through credit card pre-authorisation or in cash. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. For all corporate bookings, a pre-authorisation form is required for their guests to stay. For all leisure clients booking on behalf of someone please note that pre-authorisation form is required along with the form of ID to confirm the booking. We reserve the right to charge an administration fee for payments made by credit card. In the case of American Express, a fee of 3.25% of the total amount will apply. Tax and service are included in all prices and we are bound by local laws on this subject. We will review any prices we have indicated if a period of 60 days or more passes from our first correspondence. Applications for credit accounts must be received no later than 14 days prior to the date of arrival and must be made on the hotel’s application form (available on request). This facility is available at the hotel’s sole discretion and for UK based companies only. The balance of all sums due from the client to the hotel (after taking into account any deposits or pre-payments) shall be paid by the client on departure from the hotel. If the client has a credit account, an invoice will be rendered immediately after hotel departure, which is payable within 14 days of the date of invoice. All accounts are processed in Pounds Sterling, Payment may be made in cash, by credit cards accepted by the hotel, or by cheque up to the amount supported by a bank or guarantee card. Prior arrangements are required for payment by cheque if the amount is in excess of the amount of the bank guarantee card. Please note that we do not accept solo or JCB cards. A security deposit of GBP 100 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Parking prohibited for the following vehicles: Caravans, tow trucks, car homes, long wheel base vehicles, 18 wheeler, and or any vehicle more than 3.5tn. Please speak to member of reception staff for more details. Extra long vehicles will incur a charge of £25 / day.